DigiSphere (“we”, “us”, “our”) provides paid advertising and performance marketing services. This policy explains how we handle personal data collected through this website and our services.
For any privacy question, or to exercise your rights, contact us at kieran@digisphere.co.
Information you give us: name, email address, phone number, business or clinic name, website and anything else you include in an enquiry form or discovery call booking.
Information collected automatically: IP address, device and browser type, pages visited, referring source and similar analytics data collected via cookies and comparable technologies.
Information from third parties: booking, analytics and advertising platforms we use to deliver our services (for example scheduling tools, Google and Meta). We also use Google reCAPTCHA to protect our forms and messaging from spam and automated abuse; it runs in the background and collects device and behavioural data as described in Google's privacy policy.
To respond to enquiries, arrange and hold discovery calls, and provide proposals.
To deliver, manage, measure and improve our marketing services and this website.
To send service communications and, where you have opted in, occasional marketing updates. You can unsubscribe at any time.
To meet legal, accounting and regulatory obligations.
We rely on: your consent (for optional cookies and marketing email), performance of a contract (to deliver services you have requested), legitimate interests (to run and improve our business and respond to enquiries), and legal obligation (record keeping).
We do not sell personal data. We share it only with service providers that help us operate, such as hosting, email, scheduling, analytics and advertising platforms, and with professional advisers or authorities where legally required.
Where data is transferred outside the UK or EEA, we rely on appropriate safeguards such as adequacy decisions or standard contractual clauses.
We keep enquiry data for as long as needed to respond and for a reasonable period afterwards, client records for the duration of our engagement plus any statutory retention period, and analytics data for the retention window set in the relevant platform.
Subject to applicable law, you may request access to your data, correction, erasure, restriction or objection to processing, portability, and withdrawal of consent at any time.
To make a request, email kieran@digisphere.co. You also have the right to complain to your local data protection authority - in the UK, the Information Commissioner's Office (ico.org.uk).
We use appropriate technical and organisational measures to protect personal data. No method of transmission or storage is completely secure, but we take reasonable steps to safeguard the information we hold.
We may update this policy from time to time. The latest version will always be published on this page with an updated date.
